Tuesday 13 October 2009

Update on deliveries

As you will be aware, there has been a large amount of industrial action by Royal Mail across the country that has affected collections, deliveries and sorting. So far this has been in pockets of the country, and our region (Swindon) has been hit regularly by strikes at least once a week. Consequentially deliveries are taking longer than usual to get through, so if you have not yet received an order that you have been informed of shipping then it is likely this is caught up in the backlog.

Royal Mail have been posting updates to the situation on their website and will continue to do this as the action looks set to continue over the next few weeks.

If a National Strike goes ahead then deliveries across the country will be heavily affected. We will not be sending any Royal Mail deliveries on the day before the strike as it will only be held up in the system. We will despatch the orders after the action has finished - it is more likely to be delivered faster this way. We will where possible send larger orders via courier so they should not be affected (this will apply to all orders where the shipping totals £5.25 or more). If you would prefer to pay extra to ship via a courier during this time to ensure your order gets to you, please contact us for a quote before ordering.

International orders - please note that airmail will also be affected as it is collected and sorted by Royal Mail before it leaves the country. If you would prefer to use a courier then please contact us for a quote before ordering.

We will continue to update this blog with any further news.

**Update 15/10/09 - There has been no Royal Mail collection today as the system is down for booking the post on - all orders will be shipped tomorrow (as long as the system is back up and running!)**
**Update 18/10/09 - Royal Mail workers have announced they plan to strike on Thursday and Friday this week (22nd and 23rd October). If this goes ahead our last posting of the week will be on Tuesday 20th October to avoid the mail being stuck. We will then post again on Monday 26th October as normal. Courier shipping will go ahead daily throughout next week for larger orders (shipping total £5.25 or more for UK orders), please contact us if you would prefer your items sent via courier during this time and we will give you a shipping quote.**

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